Ntende Finance lending institution regulated by the Tier 4 Act (2016) underwent a 3-day credit management training at FRIENDS Consult LTD offices on the 21st to 23rd March 2019. The training aimed at enhancing the knowledge and skills of credit creation and management . Participants who included both management and staff found the training enriching. One participant indicated that there was a great deal learnt about loan monitoring and appraisal and that there were various loan monitoring tools that could be used to successful maintain a healthy and profitable portfolio.

One of the managers indicated that she learnt a great deal on how best she could support the credit staff and her involvement required to ensure a healthy portfolio. This training will be enforced with hands-on technical assistance to ensure that the gaps and challenges currently faced by the institution are resolved.