BACHELORS OF INFORMATION TECHNOLOGY, CCNA

Joseph Sserunjogi is a Senior Projects Officer – ICT at FRIENDS Consult Limited, with over five years of professional experience spanning systems administration, end-user support, project management and coordination, ISO 9001:2015 Quality Management Systems, and digital communications.

Joseph plays a vital role in managing and maintaining the organization’s ICT infrastructure, ensuring system reliability, security, and efficient technical support. He also supports the implementation and continuous improvement of the company’s Quality Management System, contributing to high standards of service delivery and organizational performance.

In his capacity as Senior Projects Officer, Joseph is actively involved in project planning, execution, and coordination—working closely with project teams to ensure timely delivery of assignments, effective stakeholder communication, and adherence to quality standards. He supports proposal development, resource planning, scheduling, and performance monitoring across various consultancy projects.

Additionally, Joseph leads social media management and content creation for the firm, where he develops engaging content, manages the company’s online presence, and ensures consistent branding across digital platforms. His strategic use of digital tools enhances client engagement and strengthens FRIENDS Consult’s visibility in the consulting space.

With his unique blend of ICT expertise, project management acumen, quality assurance experience, and creative communication skills, Joseph plays a key role in driving operational excellence and strategic outreach for FRIENDS Consult.